Ericsson-LG™ UCS is a server based application which provides single point of communication customized for SME environment. Businesses are getting more and more demanding on multimedia communication and seamless connection. Server based directory and presence database push required information to clients so that each clients can optimize their communication by setting Individual Call Routing table through GUI. Application sharing, Multi party Video & Audio conference also support your business ahead of competitors. Integrated with 3rd party application makes you to use the same and more integrated features without changing any of you good old habits. UC integrates Outlook scheduler and 3rd party DB integration such as Outlook, ACT!, Goldmine and MS Excel forms.

Features:

Voice Call

  • Voice and Video call
  • Fully integrated system terminal
  • Conference
  • Call recording

Presence

  • IM status: On/Off line, Busy, Away, User defined
  • Phone status: Idle, Busy, Unavailable, Unknown
  • Recent history: IM, Call, File sending, Sharing
  • Retry from recent history

Collaboration

  • Audio conference
  • Video conference
  • Application sharing (MS Office, Web, Documents)
  • White board

Instant Messaging

  • 1:1 & 1:N chatting
  • Message, Picture ID
  • File sending

Individual Call Routing

  • Scenario editing
  • Call, SMS*, E-mail*
  • Multiple access: PC, WAP*, DTMF

*Available in Phase II*