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Miralix

Miralix OfficeOperatorÂ® - PC switchboard for LG iPECS

A professional PC operator console for companies, who need efficient call handling and to give top service.

PC operator console with call on hold buttons
E-mail integration
Call log
Integrated database for contact info
Monitoring of the extension status
External phonebook
Hotkeys for quicker call handling
Call handling is done via the numbered keyboard

Miralix OfficeOperator for LG-Nortel iPECS

Miralix TimeOut - Presence Management System

Lock your PC and your calls will automatically be transferred to a colleague, cellphone etc. while you are away
Quick overview over the status of your colleagues
Multi SMS and e-mail
Click2dial functionality
Calls are answered while you are away from your desk and no phone is ringing without the person is present

TimeOut - set your presence and set automatically the phone in DND or Follow me

Miralix Phone Monitor - PC client showing extension status

PC client with status of the extensions
Can be installed on every PC in the network
E-mail integration
Individual set up setting for personal client
Possible to monitor extensions from more and different types of telephone systems in the same PC client
Switch between the company groups for easier view
Notification & auto callback

Miralix PhoneMonitor for LG-Nortel

Miralix Any2Phone - Database Integration / Database Synchronization

Synchronize between the Miralix database and your own i.e. Active Directory
Miralix Any2Phone can sync to or from your database
The synchronization via a time schedule
Contact data must only be updated in one database
Possible to sync all contact info of your customers to the Miralix database showing the customers name when calls are presented in the Miralix OfficeOperator

Miralix Any2Phone - database synchronisation

Miralix Basic Calendar Package - Outlook, GroupWise, Notes & First Class

Automatic calendar look up when searching for available employee in Miralix OfficeOperator
Opens the entire calendar of the employee in Miralix OfficeOperator
Opens the entire calendar of the employee in Miralix PhoneMonitor

Miralix Extended Calendar Package - Control the phone status, etc.

Set “Do not disturb” and “Follow me/call forwarding” from the appointments in the calendar
Supported with Lotus Notes Domino and Outlook Exchange
The same calendar functionality like Miralix Basic calendar package