Miralix


Miralix OfficeOperator® - PC switchboard for LG iPECS

A professional PC operator console for companies, who need efficient call handling and to give top service.

  • PC operator console with call on hold buttons
  • E-mail integration
  • Call log
  • Integrated database for contact info
  • Monitoring of the extension status
  • External phonebook
  • Hotkeys for quicker call handling
  • Call handling is done via the numbered keyboard
Miralix OfficeOperator for LG-Nortel iPECS

Miralix TimeOut - Presence Management System

  • Lock your PC and your calls will automatically be transferred to a colleague, cellphone etc. while you are away
  • Quick overview over the status of your colleagues
  • Multi SMS and e-mail
  • Click2dial functionality
  • Calls are answered while you are away from your desk and no phone is ringing without the person is present
TimeOut - set your presence and set automatically the phone in DND or Follow me

Miralix Phone Monitor - PC client showing extension status

  • PC client with status of the extensions
  • Can be installed on every PC in the network
  • E-mail integration
  • Individual set up setting for personal client
  • Possible to monitor extensions from more and different types of telephone systems in the same PC client
  • Switch between the company groups for easier view
  • Notification & auto callback
Miralix PhoneMonitor for LG-Nortel

Miralix Any2Phone - Database Integration / Database Synchronization

  • Synchronize between the Miralix database and your own i.e. Active Directory
  • Miralix Any2Phone can sync to or from your database
  • The synchronization via a time schedule
  • Contact data must only be updated in one database
  • Possible to sync all contact info of your customers to the Miralix database showing the customers name when calls are presented in the Miralix OfficeOperator
Miralix Any2Phone - database synchronisation

Miralix Basic Calendar Package - Outlook, GroupWise, Notes & First Class

  • Automatic calendar look up when searching for available employee in Miralix OfficeOperator
  • Opens the entire calendar of the employee in Miralix OfficeOperator
  • Opens the entire calendar of the employee in Miralix PhoneMonitor

Miralix Extended Calendar Package - Control the phone status, etc.

  • Set “Do not disturb” and “Follow me/call forwarding” from the appointments in the calendar
  • Supported with Lotus Notes Domino and Outlook Exchange
  • The same calendar functionality like Miralix Basic calendar package