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iPECS Report Plus

iPECS Report Plus

Simple and Efficient Contact Center Solution, iPECS REPORT PLUS
iPECS Report Plus business reporting module delivers historic and current information on a company’s business communications, supporting better analysis and decision making. All businesses need to live by the laws of efficiency, speed and great customer service. iPECS Report Plus covers all businesses, from large […]

By |January 1st, 2016|Categories: Applications, Uncategorized|Comments Off on iPECS Report Plus

Presence Management Named Best Enterprise Business Partner by Ericsson-LG Enterprise

Presence Management Named Best Enterprise Business Partner by Ericsson-LG Enterprise

Presence Management, Inc was recognized once again for their success selling and servicing the iPECS IP telephony product line in medium and large enterprise solutions in 2015. As the first recipient of the Best Enterprise Business Partner Award from by Ericsson-LG Enterprise on October 28 at […]

By |December 29th, 2015|Categories: Press Announcements|Comments Off on Presence Management Named Best Enterprise Business Partner by Ericsson-LG Enterprise

Announcing iPECS UCP NFR Kit

Announcing iPECS UCP NFR Kit
The Ericsson-LG Unified Communications Platform (UCP) Not For Resale (NFR) Kit will allow you to install the iPECS UCP in your demo room or as your in-house telephone system to demonstrate the features and functionality of the UCP to your prospective clients.

Ericsson-LG iPECS UCP NFR Kit Contents
UCP Hardware

UCP100 Call Server (Default 50 port, […]

By |December 28th, 2015|Categories: Solutions|Comments Off on Announcing iPECS UCP NFR Kit

UMS II Takes Place of UMS Voice Mail Server

This notice is to inform the Presence Management dealer channel the UMS I Voice Mail Server will no longer be supported by LG engineering for feature development, and at this time, software support for the product is very limited.
Since the UMS I product is currently running on Windows XP, which is no longer supported by Microsoft, we […]

By |December 22nd, 2015|Categories: Applications, Uncategorized|Comments Off on UMS II Takes Place of UMS Voice Mail Server

New MOH Service Available Now!

New Music on Hold Service Available Now

Presence Management is pleased to announce a new Music on Hold service for our dealers. We have teamed up with a professional studio and are having MOH loops produced for both your in-house system to promote iPECS products. In addition, many dealers have requested a professional loop for the […]

By |December 21st, 2015|Categories: Applications, Uncategorized|Comments Off on New MOH Service Available Now!

Ericsson-LG iPECS Network Management System

iPECS NMS

Powerful Multi-Site Monitoring and Management
iPECS NMS is a powerful web based Network Management tool designed for SMB to improve its staff efficiency, permit rapid response to system alarms, and optimize system resources with remote access, usage statistics and automated alarm notification.

Fault management and realtime system monitoring

iPECS NMS monitors registered systems in real-time to deliver […]

By |September 13th, 2015|Categories: Applications, Uncategorized|Comments Off on Ericsson-LG iPECS Network Management System

Ericsson-LG iPECS IP Call Recording

iPECS IPCR

Integrated IP Call Recording
iPECS IP Call Recording (IPCR) is a call recording and monitoring solution tightly integrated with iPECS Call Servers optimized for small and medium sized offices and contact centers. IPCR is designed as a simple and cost effective solution, while it delivers powerful value added features. iPECS IPCR can meet the needs […]

By |September 6th, 2015|Categories: Applications, Uncategorized|Comments Off on Ericsson-LG iPECS IP Call Recording

Ericsson-LG Digital Phone Line – LDP-9000 Series

LDP-9000 Series

LDP-9000 is the new series of digital phone that has simple and ergonomic design and value added features. LDP-9000 series focuses on user cease of use in design and daily business communication; User friendly design, intuitive and easy to use buttons, comfortable grip as well as high quality full-duplex speaker phone and back light […]

By |August 23rd, 2015|Categories: Digital Phone, Uncategorized|Comments Off on Ericsson-LG Digital Phone Line – LDP-9000 Series

Ericsson-LG Contact Center Solution

Contact Center
Today’s contact center is under evolution both in customer service and solution architecture. The solution must be highly scalable, fully featured and enabling customer interactions across multiple channels in a single platform. To address these changes, contact center should adopt new modes of communication including social media, e-mail and chat as well as traditional […]

By |August 16th, 2015|Categories: Applications, Uncategorized|Comments Off on Ericsson-LG Contact Center Solution

Ericsson-LG Unified Communications Platform

iPECS UCP

Design Your Business Communications
iPECS UCP is Ericsson-LG Enterprise’s unified communications platform designed to meet SMB and Enterprise communications needs. As ground breaking innovative platform, iPECS UCP provides out of box UC and Mobility solution. In addition, iPECS UCP is scalable for premium UC.

 
Easy and economical UC
iPECS UCS Standard server is built in UCP. Users […]

By |August 9th, 2015|Categories: Applications, Uncategorized|Comments Off on Ericsson-LG Unified Communications Platform